Privacy Policy How Support By DJ collects, uses and protects your information

1. What Information We Collect

We may collect personal information when you:

• Submit an enquiry form
• Contact us via email or phone
• Engage Support By DJ services

This information may include:

• Names of participants or guardians
• Email addresses and phone numbers
• Participant age and support category
• Information relating to support needs or goals

Some information provided may be considered sensitive information under Australian law (including disability-related details). We only collect information that is reasonably necessary to assess and deliver appropriate NDIS support services.

2. How We Use Your Information

Your personal information is used to:

• Respond to enquiries
• Discuss suitability of support services
• Deliver agreed NDIS support services
• Maintain appropriate records as required

Support By DJ does not sell, rent or share personal information with third parties for marketing purposes.

3. Storage & Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information submitted through this website is handled securely and access is limited to authorised persons only.

4. Cookies & Website Analytics

This website may use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with the site. This information is anonymised and used solely to improve website performance and user experience.

You can disable cookies in your browser settings if preferred.

5. Third-Party Services

This website may include embedded services such as Google Maps. These services may collect data in accordance with their own privacy policies.

Support By DJ is not responsible for the privacy practices of third-party websites.

6. Access & Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or incomplete.

7. Website Use & Limitation of Liability

The information provided on this website is for general information purposes only. While we aim to keep content accurate and up to date, Support By DJ makes no guarantees regarding completeness or suitability.

Formal support arrangements are confirmed through direct communication and written agreement.

8. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements or service practices. Updates will take effect immediately upon being published on this page.

9. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Email:
hello@supportbydj.com.au

Service Area:
Central Coast NSW